“Have been going to Dr. Zax since the previous guy Dr. Bill quit dentistry and that was quite a while ago. The whole staff is very thorough, they don’t rush through your appointment to ring up another sale. I always feel like they take the time to do it right. In fact when I have something fixed Dr. Zax asks me how it feels and if I say ‘It’s ok,’ she has said, ‘It should feel right, OK, isn’t enough.’ That’s the kind of dentist I want. I don’t care if I’m in there a long time as long as my mouth is correct and comfortable when I get out. Unlike paying for the wrong shirt, you can’t throw your teeth out of you don’t like what you have.
They recommend repairs and corrections but don’t push. For a while, I had a bunch of repairs, but as soon as things were squared away, I haven’t had anything that needed to be fixed in years. That makes me know I can trust them and they’re not just in it to turn profits. I’ve been able to get in quickly when I had an emergency. I also like that Dr. Zax does not hesitate to send me to a specialist for something. (I had a lesser dentist in another city ruin my back teeth trying to do a complex root canal himself! I only knew that because after it was a disaster, I heard the specialist I had to see next yelling at my dentist over the phone in the other room “You had no business attempting this yourself!”) It’s comforting to have an honest dentist who respects specialists in their field of work, and does what’s best for the patient. Dr. Zax also guarantees her work within a reasonable amount of time.
The staff is always upbeat and a joy to be a patient for. I never fear going to the dentist.
In more than 10 years I’ve never had a long wait in the waiting room, and the cleanings were always average times so I’m puzzled by the one reviewer’s comments below (maybe there was an emergency that put them behind schedule?) And I never had a sore mouth after any cleanings either.”