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Frequently Asked Questions
Are you accepting new patients?
Yes, we would be happy to welcome you to our dental family.
What should I expect on my first visit?
Your overall health is very important. Therefore we review a full health history, which includes allergies, current medical condition(s), and medicines you may be taking.
Current x-rays will be taken for us to accurately diagnose your appropriate dental needs. Before your visit with us, we request you have your previous dental records transferred, especially x-rays.
Our goal is to provide you with a thorough examination which includes soft tissue exam with periodontal measurements, oral cancer screening, and a complete evaluation of the teeth.
Do you treat children?
Yes, both the American Pediatric and Children’s Dental Association recommend that children have their first examination by the age of 1.
When can I get an appointment?
Our office hours are Monday thru Thursday 8:00 AM to 4:45 PM. Please call us at 607-273-5940 to schedule a convenient time.
I want a dentist who explains things clearly. What is your approach?
We believe patients should fully understand their oral health and treatment choices. We take time to answer questions, explain findings in plain language, and help you make informed decisions without pressure.
What if I have a complex dental issue?
We provide comprehensive care and also value collaboration. When a specialist is the best option, we make referrals thoughtfully so you receive the right care for your situation.
I have health concerns and want extra precautions. Do you offer accommodations?
Yes. We offer special considerations for immune-compromised patients and work with individuals who need a more carefully managed visit environment.
How does laser dentistry work, and what procedures use it?
The practice uses the Spectrolase Diode Laser (980 nm), a precise instrument with a fiber diameter of 400 microns (0.4 mm / ~0.016 inches) that removes very small, controlled amounts of gum tissue. Current uses include:
- Crown impressions: By gently reshaping gum tissue at crown margins, the laser helps ensure excellent-fitting crowns.
- Root surface decay access: The laser can remove small amounts of gum tissue that may be covering or blocking decay that has extended onto the root surface.
- Oral lesion biopsies: Lesions of the mouth can be biopsied using the laser, with the added benefit of no bleeding, since the laser cuts and cauterizes simultaneously.
These are just a few of the ways dental laser technology is advancing treatment at the practice.
Where is Advanced Dental Technology of Ithaca II PLLC located?
The practice is conveniently located in Ithaca, providing easy access to patients in the area. Our exact address is 1301 Trumansburg Rd Ste S
Ithaca, NY 14850.
What services does Advanced Dental Technology of Ithaca II PLLC offer?
The practice offers a range of advanced dental treatments tailored to meet patient needs. Specific services and specialties are available on our Dental Services page.
What cosmetic dentistry options are available?
Cosmetic dental procedures such as whitening and veneers are currently offered at this location.
What makes your dental office different from other dentists in Ithaca?
We focus on combining advanced dental care with a genuinely personal experience. Our team takes time to listen, explain options clearly, and make every visit as comfortable and reassuring as possible.
Do you work well with nervous or fearful patients?
Yes. Helping patients feel calm, informed, and supported is one of our highest priorities. We move at your pace, explain each step, and do everything we can to make your visit feel manageable and positive.
How do you help patients feel comfortable during treatment?
Comfort starts with listening. We check in frequently, explain what to expect, and adapt our approach to each patient so care feels more predictable and less overwhelming.
How do you support long-term dental health, not just one appointment?
We emphasize prevention, patient education, and thoughtful follow-up so patients can protect their oral health for years to come, not just solve a short-term issue.
Is your office family-friendly?
Yes. We care for patients across life stages and work hard to create a welcoming environment where adults and children alike feel comfortable.
Does the office offer dental implants, dentures, or both?
Advanced Dental Technology of Ithaca II PLLC offers both implant restoration and dentures to meet a range of patient needs.
Does the practice require upfront payment with insurance reimbursement?
The staff at Dr. Zax’s office will prepare and submit insurance claims directly on behalf of patients — a service not offered by many dental offices. Following an initial evaluation (including dental X-rays), a treatment plan with associated fees will be developed, and more urgent procedures can be prioritized for early care.
How can I contact Advanced Dental Technology of Ithaca II PLLC?
You can reach the office by calling us or emailing us.
Who leads the practice at Advanced Dental Technology of Ithaca II PLLC?
The practice is led by Marcia S. Zax, DDS, PhD. Dr. Zax earned her PhD through research analyzing the developing structure of dental enamel — specifically the roles of fluoride, magnesium, and carbonate in either strengthening or weakening tooth enamel. She brings both clinical expertise and a deep scientific foundation to patient care.
What are the office hours for Advanced Dental Technology of Ithaca II PLLC?
Our office is open Monday through Thursday, 8:00 AM – 4:45 PM. We are closed Friday, Saturday, and Sunday.
BUSINESS HOURS
Monday - Thursday
8:00 AM - 4:45 PM